ReplaceHQ

Your data leaves when you say so

Delete your data

Instructions for individual items, all local data, photos, reminders, and subscriptions.

Delete one tracked item

  1. Open ReplaceHQ.
  2. Select the item from Home.
  3. Scroll to the bottom of Item Detail.
  4. Select Delete Item.
  5. Read the scope and confirm deletion.

This deletes the selected item, its replacement history, its app-owned local photo if present, and its scheduled reminder. Other tracked items and their histories remain.

Missing photo files do not block deletion.If an item’s local photo is already unavailable, ReplaceHQ still deletes the item and its remaining local records.

Delete all local ReplaceHQ data

  1. Open ReplaceHQ.
  2. Select Settings.
  3. Select Delete all local data.
  4. Read the warning and confirm.

This removes local tracked items, replacement history, saved locations, app-owned item photos, preferences, and scheduled ReplaceHQ reminders from the current installation.

Deletion scopeLocal deletion cannot recall screenshots, exports, shared images, or other copies you saved outside ReplaceHQ. Deleting the app typically removes its private local container, subject to Apple device backup and restoration behavior.

Account deletion

ReplaceHQ does not currently enable account creation, cloud backup, or multi-device sync. There is no ReplaceHQ app account to delete in the current release.

If you participated in an authorized account test or believe server-side records exist, email dcarr@carridentitygroup.com with the subject “ReplaceHQ Data Deletion.” Do not send item photos, passwords, Apple credentials, or API keys.

Subscription cancellation is separate

Deleting local data or deleting the app does not cancel an Apple subscription. To cancel:

  1. Open iOS Settings.
  2. Select your Apple Account.
  3. Select Subscriptions.
  4. Select ReplaceHQ and choose Cancel Subscription.

Apple controls billing history and refund requests.

Need help?

Contact dcarr@carridentitygroup.com. Describe whether you want to delete one local item, all local data, authorized test data, or an Apple subscription. We may need to verify ownership before handling any server-side request.